Terms & Fees – LHR Review Check

As at: May 2026

These terms apply to the use of the free review check as well as to the chargeable lawyer’s demand letter of LHR Rechtsanwälte (Lampmann, Haberkamm & Rosenbaum). The chargeable offer is aimed exclusively at businesses within the meaning of Sec. 14 of the German Civil Code (BGB).

1. Provider

The provider is LHR Rechtsanwälte (Lampmann, Haberkamm & Rosenbaum), Cologne, specialist lawyers for intellectual property law. The full provider identification can be found in the Imprint.

2. Free review check

• The review check provides an automated, AI-assisted and non-binding initial assessment of the possible challengeability of an online review.
• It does not constitute legal advice in an individual case and does not establish a mandate relationship.
• No guarantee is given for accuracy, completeness or the success of any removal.
• Only the review text, the link to the review and your statement about the customer contact are processed; details in the privacy policy.

3. Lawyer’s demand letter – description of services

• The firm draws up one lawyer’s demand letter per platform, covering the reviews commissioned on that platform, reviews it as a lawyer and sends it on the firm’s letterhead in your name. If reviews are commissioned on several platforms, a separate letter is drawn up per platform. You receive a copy at the email address provided.
• By placing the order you grant the firm, to that extent, a mandate and power of attorney for the out-of-court assertion of the removal / injunctive claim against the platform.
• Content focus: If a customer / business contact is missing, this is objected to with reference to the relevant case law. If a contact existed, the factual claims you have confirmed as untrue are objected to with a deadline. If there is clearly only an admissible expression of opinion, no letter is commissioned.
• Removal is not owed and not guaranteed; the decision is made by the respective platform.
• Any further (possibly court) action is carried out, on request, under a separate mandate.

4. Fees

• The fee depends on the number of reviews commissioned per platform (volume pricing, net, plus statutory VAT): 1 review €149.00, 2 reviews €119.00 each, 3+ reviews €99.00 each per review. The tiers apply per platform; if reviews are commissioned on different platforms, the tier is calculated separately per platform and a separate letter is drawn up per platform. This is a flat fee (fee agreement under Sec. 3a German Lawyers’ Remuneration Act (RVG), deviating from the statutory fees).
• The fee is incurred for the lawyer’s preparation and dispatch of the letter and is independent of the outcome (removal of the review); a contingency fee is not agreed (Sec. 49b German Lawyers’ Act (BRAO)).
• If subsequent (court) action is commissioned, the fee paid is credited toward the fee for that action.
• General information on the firm’s costs and fees is available on the firm’s website.

5. Conclusion of contract & payment

The lawyer’s contract for the preparation and dispatch of the demand letter is concluded upon completion of the order process (successful payment). Payment is processed via the payment service provider Stripe; payment data is processed exclusively there. (Add available payment methods before going live.)

6. Business status / no consumer right of withdrawal

The offer is aimed exclusively at businesses (Sec. 14 BGB). By placing the order you confirm that you are doing so in the exercise of your commercial or independent professional activity. A statutory consumer right of withdrawal (Secs. 355 et seq. BGB) therefore does not exist for businesses. (To be reviewed by a lawyer before going live; should the offer nevertheless be open to consumers, a full withdrawal instruction must be added.)

7. Liability and no guarantee of success

The firm is liable in accordance with the statutory provisions. No liability is assumed for the outcome (removal of the review by the platform). The AI initial assessment and the automated determination of factual claims may contain errors; the lawyer’s review before dispatch is decisive.

8. Data protection

The firm’s privacy policy applies.

9. Final provisions

German law applies. (Add place of jurisdiction and further clauses as needed.)